Change: adapt! Covid-19 happened. The world changed radically and permanently. The skill of adjusting to the changes is invaluable. Changes are not appreciate; people want the status quo; adapting to changes is a matter of survival now. The reality is that you can learn to adjust to changes.
Change definition: Change is basically a variation in the common way of doing things. Whenever people perform a task in a certain way, they get accustomed to them. They develop methods which they can implement routinely to achieve these tasks. Any variation in these methods is nothing but change. TOPPR
External drivers for change except Covid-19
Social factors and changes in consumer tastes – consumer expectations and tastes change over a period of time and business needs to adapt to this.
Market changes – new competition, changes in the structure of markets and other factors will affect how business operates.
Population changes – changes in the population structure will mean that business needs to change.
Technological developments – changes in technology have led to new opportunities, both in production terms, but also in terms of product development.
Legislation – political change may also affect business and the way it operates.
Economic trends – Customers shopping habits will adapt to the new economic climate and business will be forced to adapt as well.
Internal drivers for change
The internal resources of a business are in constant flux and the need to change can be driven by:
Changes in the nature and size of the workforce.
New management and/or management styles.
Financial requirements and the availability of funds.
Changes in the expectations, attitudes and values of the workforce.
New product and service offerings.
The firm’s corporate image if it is based on dynamism and innovation.
Different Types of Change
Happened Change. This kind of change is unpredictable in nature and is usually takes place due to the impact of the external factors.
Reactive Change. Changes which take place in response to an event or a chain of various events can be termed as Reactive Change. Most of the organizations indulge in reactive change.
Anticipatory Change. If a change is implemented with prior anticipation of the happening of an event or a chain of events, it is called as anticipatory change.
Planned Change. Planned change is also regarded as the developmental change which is implemented with the objective of improving the present ways of operation and to achieve the pre-defined goals.
Incremental Change. Change which is implemented at the micro level, units or subunits can be regarded as incremental change. Incremental changes are introduced or implemented gradually and are adaptive in nature.
Operational Change. This kind of change becomes a requirement or the need when an organization is faced with competitive pressures as a result of which the focus is laid more on quality improvement or improvement in the delivery of services for an edge over the competitors.
Strategic Change. Strategic Change is usually implemented at the organizational level, which may affect the various components of an organization and also the organizational strategy.
Directional Change. Directional change may become a necessity due to the increasing competitive pressures or due to rapid changes in the governmental control or policies, which may include changes in the import/export policies, pricing structure and taxation policies, etc.
Fundamental Change. Fundamental Change essentially involves the redefinition of organizational vision/mission.
Total Change. A Total Change involves change in the organizational vision and striking a harmonious alignment with the organizational strategy, employee morale and commitment as well as with the business performance. Management Study Guide
Positive Impacts of Change in Business
Staying Current with Industry Trends. Change can help a business stay current with industry trends, which can make it more attractive to potential customers as well as help maintain current customers.
New Business Opportunities. The ability to embrace change can help employees in a business by creating new opportunities.
Encouraging Business Innovation. Businesses that are adept at handling or even embracing change can foster an environment that encourages innovation.
Increased Business Efficiency. Change can increase the efficiency of work processes, which can make for more satisfied customers as well as employees.
Improved Employee Attitudes and Morale. A philosophical or personnel change in an organization can have a positive effect on employee attitudes and morale. Chron.
Negative impacts of change in business
This is difficult to assess because people react very differently to it. Some of us are happy to get stuck in, learn new things or do things differently. But for many others it can be threatening, unsettling and disruptive. Emerald works
Impact on Mental Stress. A 2017 study by the American Psychological Association concluded that 55 percent of people who said they experienced organizational change at work reported feeling chronic stress, compared with 22 percent by people who didn’t have organizational upheaval.
Loss of Loyalty and Increased Turnover. Many companies look to salaries and benefits as the first places to cut back when looking to make changes that involve cost-saving. When this happens, it is inevitable that some employees will leave the company to seek employment elsewhere.
Increased Time Away From Work. When organizational changes are announced, particularly when there is downsizing involved, employees generally divide into one of two groups: those who will attempt to control their fate and those who want to get out before the changes occur. The latter will take longer lunch hours, coming in later and leaving earlier or simply not coming into the office at all.
Life Changes Caused by Restructuring. Typical changes that negatively impact a portion of the employees are salary cuts, loss of benefits, downgrading in job position, job loss or relocation to another city, state or country. All of these can be devastating changes to employees, particularly those who are supporting families. Chron
Ways to manage change in the workplace effectively
ONE. Have a Plan. A business plan needs to spell out objectives, markets, and a mission, and how these things are about to change.
TWO. Set the Goal. Employees will work better with concrete goals that are achievable (though they can simultaneously be aspirational).
THREE. Defining the Change. Change is often not fully articulated at the beginning of a change management process. Updates should be provided frequently to mitigate rumors, answer questions, and provide reassurance.
FOUR. Celebrate the Old. During a period of change old policies, programs, strategies, and work done should be recognized and appreciated by leaders as important and meaningful.
FIVE. Articulate Challenges. All changes come with risk of the unknown, uncertainty, and other potential challenges. It is important that companies are upfront about the challenges that may be faced.
SIX. Listen Carefully. Employees are going to have a lot of questions, ideas, feelings, and emotions. It is important for management to openly and actively listen to these concerns, validate them, and address them as clearly and frankly as possible.
SEVEN. Find Key Influencers. Every organization has key players who have earned the respect of their co-workers, have longevity (and therefore perspective), and are influential. Getting them on board can help with communication and confidence during the change period.
EIGHT. Adjust or Set New Performance Objectives. Organizations need to translate changes into performance appraisal, assessment, compensation, and promotion cycles quickly. Employees in a time of uncertainty will want to know how the changes will affect the way they are evaluated. Lindenberger Group
Support for change adaptivity
It is human to ensure that all who are subjected to substantial change should be entitled to psychological, training and guidance support. It should be free or at reasonable cost. They have to be given a fair opportunity to adapt to the changed requirements.
The only constant and steady fact in life is that change will always be on the menu. We have to accept and be ready for the challenge by never stop skill enhancement. Covid-19 changes our lives permanently and we will survive by adjusting our attitudes and skills to change.
Progress is impossible without change, and those who cannot change their minds cannot change anything. George Bernard Shaw
I can’t change the direction of the wind, but I can adjust my sails to always reach my destination. Jimmy Dean
One child, one teacher, one pen, and one book can change the world. Malala Yousafzai
Times and conditions change so rapidly that we must keep our aim constantly focused on the future. Walt Disney
Only the wisest and stupidest of men never change. Confucius
Intelligence is the ability to adapt to change. Stephen Hawking
If we don’t change, we don’t grow. If we don’t grow, we aren’t really living. Gail Sheehy
Change the way you look at things and the things you look at change. Wayne Dyer
Life will only change when you become more committed to your dreams than you are to your comfort zone. Billy Cox
When we are no longer able to change a situation, we are challenged to change ourselves. Viktor Frankl
When the winds of change blow, some people build walls and others build windmills. Chinese proverb
Change your thoughts and you change your world. Norman Vincent Peale
To exist is to change, to change is to mature, to mature is to go on creating oneself endlessly. Henri Bergson