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Consider this for the 2020’s…

Survival? Prosperity? Coaching is the ticket! The coaching skill will open so many doors for us. I think it is the preferred method to improve or acquire any skill.

Our coaching must be creative and innovative! We will survive Covid-19, increase profit and happiness and beat the competition. Let us plough deeper into coaching….

Definition: Coaching has been defined in many ways. The essence of coaching is:

To help a person change in the way they wish and helping them go in the direction they want to go.

It supports a person at every level in becoming who they want to be.

Coaching builds awareness empowers choice and leads to change. International Coaching Community

Do not confuse coaching with other educational activities

It is useful to distinguish it from similar activities.


Mentoring is when a senior colleague, seen as more knowledgeable and worldly wise gives advice and provides a role model. It involves wide ranging discussions that may not be limited to the work context.

A mentor is a sponsor with great professional experience in their client’s field of work. Both mentoring and coaching are concerned mainly with achievements in the present and the future.


Counselling is working with a client who feels uncomfortable, or dissatisfied with their life. They are seeking guidance and advice. A counsellor works remedially on a client’s problem.


Therapy is working with the client who seeks relief from psychological or physical symptoms. The client wants emotional healing and relief from mental pain. Therapy deals with the client’s mental health.

Coaching deals with the client’s mental growth. The client’s motive for entering therapy or counselling is usually to get away from pain or discomfort, rather than moving towards desired goals. Coaching is not remedial, it is generative.

Both therapy and counselling are more likely to involve understanding and working with past experience than coaching.

Educational activities continue…


Training is the process of getting knowledge skills or abilities by study, experience or teaching. The trainer by definition is the expert, and the training course is likely to be targeted on specific skills for immediate results. Training is also likely to be one to many rather than one to one.


A consultant provides expertise and solves business problems, or develops a business as a whole. A consultant deals with the overall organization or specific parts of it and not individuals within it. Consultants only indirectly affect individuals.


Teaching passes knowledge from teacher to student. The teacher knows something the student does not. The opposite is true in coaching. The client is the expert and the client has the answers, not the coach.  International Coaching Community

Importance of coaching

How important is it still in 2021? See below the following opinions obtained this year:


The most forward-thinking organisations are aware of the value of a coaching approach to conversations in the workplace. Embracing the skills into a leadership approach leads to changed performance and improved outcomes. ChangePerspectives


Yes! We know that it can increase teacher effectiveness and student learning. Coaching Matters 2nd edition


The study indicates that participation in a group coaching course probably contributes to improve practice among NG doctors. BMC Medical Education


Better overall company performance. Coaches help workers to identify their strongest skill areas. Workers begin to see managers as coaches rather than as enforcers. Gallup notes that workers who know and use their strengths average 10 to 19% increased sales, while their companies see 14 to 29% increased profit. Human Resources Today

Importance of coaching continues…


Business is changing quickly, and managers must be able to move just as fast. The shift from boss to coach is the first move — the foundational one. Gallup


Coaching is vital for the adoption of new competencies. Your journey — and your success — depends on your ability to coach your team to see things in new ways. Forbes


Coaching develops high-potential employees and builds a pipeline of leaders. It accelerates transitions and improves new employee effectiveness. Cheryl Czach in Forbes


Executive coaching is one of the fastest-growing professions worldwide for one reason. It works. As a system for building leaders, inspiring teams and motivating growth, coaching shows tangible results across a wide array of industries and organisations. Open Access Government


Executive Coaching is to create a Leadership Path of Progress for yourself that will allow you to achieve your future goals sooner vs later. Executive Coaching is about bottom-line business results. Rhythm Systems

Coaching styles

The life coach will determine what kind of coaching style to use depending on what outcomes the client hopes to achieve, and how they wish to get there. She/He will ask questions like:

What does the client want? To become more empathetic? Develop a greater sense of self-awareness? To do better at work? To become fitter or stronger?

Let us observe a few styles…

Performance coaching

Improvement is at the heart of life coaching – and improved performance is at the heart of performance coaching. Performance coaching looks to add greater value by helping the individual to address challenges specific to that person.

Holistic coaching

Holistic coaching looks at the client as a whole. This approach works on the basis that to address one issue, all issues surrounding it or connected to it in any way must also be addressed.

Mindfulness coaching

An increasing number of businesses are hiring mindfulness coaches to help employees develop calmer, more enlightened approaches to business. ‘Mindfulness’ refers to a heightened state of awareness – both of the self and of the world surrounding the self.

Transformational coaching

Transformation coaching, as the name suggests, can assist those who want to undergo a big change, or changes, in their life.

Coaching styles continue…

Vision coaching

Vision coaching is a coaching style with an emphasis on future-thinking. It rests on the basis that the power of thought can be harnessed to shape the future.

Autocratic coaching

Autocratic coaching is a style of coaching that takes a ‘telling’ approach rather than an ‘asking’ approach.

Democratic coaching

Democratic coaching invites the client to participate in the coaching process by encouraging them to adopt a ‘self-coaching’ attitude.

Solution-focused coaching

Solution-focused coaching is concerned with what a client wants to achieve in the end. A solution-focused coach will question a client about this goal in order to clarify his or her vision.

Intuitive coaching

Intuitive coaching aims to help you access and develop your intuition. It follows the principles and teachings of traditional life coaching but, unlike traditional coaching, the client is guided in a more spiritual way. Life Coach Directory

Agenda of a coaching session

What happens at a session in broad terms? After the ice-breaker and introduction, the next items, that are not set in stone, will be attended to:

1. Establish Coaching Agreement–Identify the specific issue for the session.

2. Set The Goal or Outcome for The Session–Invite client to envision their desired outcome.

3. Coach the Client–Starting with the desired outcomes, invite client to explore different actions or shift perspective for unearthing possible solutions. (Each coach has a unique approach here.)

4. Identify and Commit to Action–Client chooses actions to commit to.

5. Key Outcomes–Client summarizes actions, commitments and/or perspective shifts.

6. Accountability–Coach partners with client to “hold” their promise to themselves. International Coach Academy

The coach can ask the following questions

What would you like to focus on today?

What’s important to you at the moment?

What are you working on at the moment?

Is that a need or a want?

What are you passionate about?

Are you willing to endure to see your goal become a reality?

If you were guaranteed to succeed, what would you do?

What’s the best use of your time at the moment?

If you could only do one thing this week, what would it be?

How committed are you in reaching this goal?

On a scale of 1 to 10, how motivated are you to achieving this goal?

What will it take to turn that 6 into a 9?

15 Qualities of a coach in the workplace

1. a good coach is self-aware and

2. brings specific and well-defined issues to the attention of others;

3. prepares for each session with information, examples, ideas, etc., and is ready for discussion;

4. treats individuals as partners in the organization, encouraging their input and trusting them to carry out assignments;

5. knows the strengths and weaknesses of his or her employees;

6. makes expectations clear at the beginning of the coaching session;

7. allows enough time to adequately discuss issues and concerns;

8. seeks out ideas and makes those ideas part of the solution;

9. listens to others and tries to understand their points of view;

Qualities of a workplace coach continue

10. expresses encouragement and optimism when both easy and difficult issues are discussed;

11. directly asks for a commitment to solutions that have been agreed upon;

12. provides the resources, authority, training and support necessary for others to carry out solutions;

13. offers support and assistance to those he or she is coaching to help them implement change and achieve desired goals;

14. follows up on sessions in a timely manner and lastly

15. when solutions do not turn out as expected, a good coach proactively helps to define alternative actions. Customer Service Profiles

What makes someone coachable?

As life is, is not everyone suited for coaching. The coachable person will have attitudes as mentioned below:

i. Open to learning something new: They don’t know what they don’t know and they know it.

ii. Self-Awareness: This is the capacity for introspection to build our conscious awareness about our own unique selves.

iii. Action-oriented: The type of person who gets things done.

iv. Accountable: Accountability is not something that can be assigned but rather it is generated from within.

v. Willing to try new things: As seekers of growth, they are always willing to hear new ideas, test new theories, and hear from others so they can learn and achieve their goals.

vi. Thinks long-term: Someone who is coachable has goals. Period. Otherwise, there is nothing to coach. Lillian Valdez

10 Questions to ask when hiring a coach

1. What makes this coach an expert?

There are coaching programs that will certify coaches according to standards by the International Coach Federation. Is your coach certified?

2. What does the coach specialize in?

There are business coaches, life coaches, fitness coaches, mindset coaches. There is a coach for anything and everything!

3. What kind of support do you want from a coach?

Do you want an accountability partner? Someone to brainstorm with?

4. How does this coach work with clients?

How does this coach choose to work with clients? Do they offer group or individual programs? Is it online or in person?

5. How do you like to be held accountable?

A big part of coaching is setting goals and holding yourself accountable to them. Know yourself: Are you a self-starter who can take something and run with it?

Questions to ask continue…

6. Is it a personality match?

You’ll know in your first conversation with a coach whether or not you feel a personal connection and whether your personalities work well together.

7. How committed are you to making a change?

True, lasting change takes time. It’s not just the time you spend working with the coach, but the time you spend in between sessions which drives your progress.

8. What do you want your end result to be?

What is it that you want to achieve by the end of your program? Is it more clarity, more confidence, a plan of action, a new path?

9. What else do you need to know to make a decision?

Hiring a coach is a personal decision, and only you know what is best for you.

10. What is your gut telling you?

When you’ve gotten all your questions answered, the decision comes down to your intuition. Stacey Hagen


“A manager is a title, it does not guarantee success. Coaching is an action, not a title and actions will result in successes!” Catherine Pulsifer

Leaders empower individuals by building trust and coaching competence in their job roles and networking skills. Kenneth H. Blanchard

As coaches, we equip people to be in touch with their best selves. Clyde Lowstuter

The best coaches know what the end result looks like, whether it’s an offensive play, a defensive play, a defensive coverage, or just some idea of the organization. Vince Lombardi

Everything in coaching hinges on listening because what we are listening for affects where we are speaking from and unfolds how we are being with and for each other. Marilyn Atkinson

Quotes continue…

What I learned is that if a coach lacks sufficient persistence, he will be unable to complete the critical task of finding growth opportunities out of adversity. Seth Davis

As a life design coach, I am passionate about changing lives . . . I’ve learned through my own self-discovery work that sharing authentically is the best way to make a real difference in others’ lives. Julie Reisler

Coaching is a unique process of human development, one that works to change a person’s life for the better and help him/her achieve a number of specific objectives. Ian Berry

“I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable.” John Russell

“People will exceed targets they set themselves.” Gordon Dryden

Quotes from Inspirational words of wisdom